Don't Miss The Moment.

Customers Don't
Disappear Overnight.
They Slow Down First.

Most customers don't leave all at once. They visit less often. Then less often again. The Customers Slowing Down Report helps you spot those changes before they become lost revenue.

  • Identify declining visit patterns
  • Understand revenue at risk
  • Take action to win customers back
Run Customer Slowdown Report Secure Square connection. Your data is never shared.

CUSTOMERS SLOWING DOWN REPORT

Customers Visiting Less Often
173
Customers
Revenue At Risk
$17,310
Potential Revenue
At Risk On Average Per Customer
$100.06
On average
CUSTOMER USUAL PATTERN CURRENT PATTERN RISK LEVEL REVENUE AT RISK
Every Friday No visit in 18 days High $540
2x per month No visit in 45 days Medium $240
Every Saturday Missed 2 Saturdays High $900
Weekly No visit in 21 days Medium $390
2x per month No visit in 40 days Low $150

The Engine Behind The Report

We use proven logic to surface the customers who matter most.

Risk

How much their visit frequency has declined compared to their normal pattern.

+

Inactivity

How long it's been since their last visit compared to their typical behavior.

+

Revenue Logic

How much value they bring to your business when they are active.

=

Customers At Risk

A prioritized list of customers with the highest revenue at risk right now.

Turn Insight Into Action

Find them. Reach out. Win them back.

Identify

Find customers who are slowing down.

Reach Out

Send the right message at the right time.

Win Them Back

Track return visits and recovered revenue.

Why It Matters

Small changes in customer behavior lead to big revenue loss over time.

Without Insight

  • Changes happen
  • Nobody notices
  • Revenue declines
  • You react later
  • Customer is gone

With Insight

  • Changes happen
  • Report identifies
  • You take action
  • Customer returns
  • Revenue protected

DON’T JUST FIND AT RISK CUSTOMERS. REACH THEM.

The Customers Slowdown Report helps identify customers whose visit patterns are changing. Fanbase Collective then helps you create recommendation email campaigns to encourage customers to return.